"Our nightmare began when we were looking for someone to do an extension on our property. We weren't the only victims."

In November 2016, seven-month-old Oscar Abbey was found by his parents with his head caught in the side of his cot.

"Mother had always been independent. Things changed when she replied to that first scam letter. I was powerless to help."

"This was the first time I’d tried DIY teeth whitening kits. The website said they were: ‘safe for use’ and ‘used by top dentists’. But I guess I should have checked."

"I am one of thousands of people who would like to see justice done to Vance Miller, who is behind several dodgy kitchen firms."

"We contracted Ben, a friend of my daughter’s, to build a granny annexe for us. We thought we could trust him, but we were so wrong."